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Who Is HostDrive.Com? HostDrive.Com is the Web Hosting,
Dedicated Server, and Colocation division of Bella Mia, Inc.
Bella Mia, Inc. is a seasoned Internet Service Company with
services ranging from Dialup, Wireless, and Domain
Registration, to Internet Connected Offices. What kind of connection do you have to the Internet? HostDrive.Com's network infrastructure consists of
multiple DS3, GiGe and Fiber connections to the Internet Backbone. We
are directly connected to several Tier One Backbone
Providers; Time Warner Telcom, AT&T, ACC Business, and SBC
Communications. Our network is powered by twin 7500
series Cisco Routers running the BGP4(Border Gateway
Protocol) for redundancy. We do load balancing to insure all
traffic is equally balanced among the networks we are
connected to. Will HostDrive.Com upload my Web site to my new server? No. You will need to upload your Web site and all the
necessary files to your new server. If you have questions
about uploading files, you can contact HostDrive.Com's
Technical Support Staff. HostDrive.Com's data center is under constant
surveillance during manned hours of operation and monitored
via Brinks Security after hours. Our data center include
fully redundant and diverse connections to the Internet
backbone through multiple connections to each of our
providers. Who is responsible for handling hardware components if they fail? HostDrive.Com is responsible for all of your hardware. In the event of malfunction or failure, we will replace them at no cost to you. Does HostDrive.Com monitor my server? HostDrive.Com's systems monitor your server 24 hours a
day, via PageSentry and PageNow. Our Technical Staff are
notified immediately in the event of problems. We have
auto-reboot systems in place to restart your server in the
event of a crash. Are there any bandwidth limitations? The amount of bandwidth available to you depends upon your initial server customization selections. If you anticipate needing additional bandwidth, you can request this by contacting us at sales@hostdrive.com All of our dedicated servers support SSL. However, you must provide your own SSL certificate, which we can install for you. You can purchase a GeoTrust 128-bit certificate, or request installation of a certificate, by contact us, or visiting http://www.theDNSPlace.Com Does HostDrive.Com provide backup services? There are a number of backup solutions available to you. For more information on these services, please contact our sales team. Can I manage my own DNS information and records? HostDrive.Com's dedicated servers include BIND and a DNS Manager that makes it simple for you to set up multiple DNS zones and to create and manage individual resource records for each zone. However if you require us to do your DNS, we do provide Primary and Secondary DNS for FREE!!! What Control Panels do you offer? We do not offer control panels with our servers, however you are free to either bring your own, or we can install the Control Panel of your choice at an extra charge. We can also provide you with WebMin for free. For details and pricing on cPanel addons, please contact our sales department. My local ISP offers the same service. Why should I use HostDrive.Com? Does your ISP know the first thing about Dedicated Servers? That's our specialty. Consider, also: does your ISP offer any of the added benefits which HostDrive.Com can provide?
For the increased value added benefits which Bella Mia
offers with its Dedicated Services, there is no
comparison. Are there other server guidelines I should be aware of? In order to properly deliver HostDrive.Com's full suite
of managed products and services, HostDrive.Com's Technical
Staff requires continuous administrative access to dedicated
servers. You should ensure that while working with your
server that you do not interrupt HostDrive.Com's anonymous
SSH or Terminal Service access to your server. If this
connection is disrupted, HostDrive.Com may not be able to
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